Hospitality Coordinator (m/f), Darbhanga in Darbhanga, Bihar

Your tasks:
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Provide guests with menus
- Inform patrons of establishment specialties and features
- Receive and record patrons' dining reservations
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Answer telephone calls and respond to inquiries or transfer calls
- Greet guests and seat them at tables or in waiting areas
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
Your skills:
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Talking to others to convey information effectively
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources
- Developing constructive and cooperative working relationships with others, and maintaining them over time
- Developing specific goals and plans to prioritize, organize,and accomplish your work
- Actively looking for ways to help people
- Analyzing information and evaluating results to choose the best solution and solve problems
Location
Darbhanga
jobid82282
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